9 Jobs in Mira Loma, CA
Ultimate LLC is Hiring a Customer Service Manager 2904 Near Mira Loma, CA
Job Description
Customer Service Manager 2904
We are seeking a dynamic Customer Service Manager to lead a team and ensure exceptional service across all channels, including social media.
Responsibilities:
- Lead a team of customer service representatives
- Manage customer inquiries and feedback on social media platforms
- Monitor social media channels
- Collaborate with the marketing team to develop content and campaigns that drive engagement
- Analyze social media metrics, identify trends, and suggest areas for improvement
Requirements:
- Bachelor's degree in communications, marketing, business administration, or a related field
- Proven experience in a customer service management role
- Industry experience in the eCommerce sector
- Understanding of social media platforms and tools
- Ability to analyze data and metrics to measure the effectiveness of social media initiatives
- Work schedule: Monday to Friday, 8 am to 5 pm
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to nramos@ultimatestaffing.comJob Summary
Full Time
Wholesale
$94k-122k (estimate)
05/09/2024
06/05/2024
ultimategroup.uk.com
KEIGHLEY
25 - 50
2002
MARK JAMES NAISBITT
$10M - $50M
Wholesale
Related Companies
The job skills required for Customer Service Manager 2904 include Customer Service, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager 2904. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager 2904. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager 2904 positions, which can be used as a reference in future career path planning. As a Customer Service Manager 2904, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager 2904. You can explore the career advancement for a Customer Service Manager 2904 below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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